FCC Surveying People with Disabilities about Calling 911

The Federal Communications Commission is asking people with disabilities how they prefer to contact 911, in preparation for a new emergency-access system

by Quest Staff on March 22, 2011 - 3:44pm

The Federal Communications Commission (FCC) is conducting an online national survey of individuals with disabilities to determine the most effective and efficient methods to access emergency services.

According to the FCC, a new emergency-access system is being developed that will allow people to reach 911 not only by using voice telephones, but text, video and other devices, some of which use the Internet.

The survey asks questions that will help the FCC figure out which of these devices and communications services are needed, to ensure that people with disabilities will have access to the new system.

To take the survey, you must be at least 13 years old; have a disability or be a senior citizen; and live in the United States. The survey takes about 10 to 15 minutes to complete, and answers will be kept confidential.

The deadline for taking the survey is April 24, 2011. The survey is also available in Spanish.

For more information visit: https://www.disability.gov/technology/accessible technology.

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