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What to do when things go wrong, and what's being done to improve air travel for people with disabilities

posted on June 1, 2000 - 10:12am
This is the second in a two-part series on traveling with a disability. The first part, "How to Fly Through the Air with the Greatest of Ease," ran in Quest Vol. 7, No. 2, April 2000. Nicholas Johnson is a frequent flyer for his job as a consulting engineer with a highly regarded Boston firm. So imagine his surprise when, following a recent trip on a major U.S. airline, he not only lost his...

What to do when things go wrong, and what's being done to improve air travel for people with disabilities

posted on June 1, 2000 - 10:12am
This is the second in a two-part series on traveling with a disability. The first part, "How to Fly Through the Air with the Greatest of Ease," ran in Quest Vol. 7, No. 2, April 2000. Nicholas Johnson is a frequent flyer for his job as a consulting engineer with a highly regarded Boston firm. So imagine his surprise when, following a recent trip on a major U.S. airline, he not only lost his...